RN Case Manager
West Ventura Medical Clinic - Ventura, CA

Job Summary:
Under the direct supervision of the Chief Operations Officer, the Nurse Case Manager is a registered nurse (RN) responsible for assessing, planning, and coordinating care plans for select patients with complex medical or behavioral health conditions in order to promote quality, cost effective care.

Responsibilities

• Assesses patient needs; develops, monitors, and evaluates care plans and progress.
• Facilitates interdisciplinary approaches across the continuum of care; coordinates services by primary care provider, specialists, mental health professionals and other medical or non-medical providers; arranges resources, including transportation to meet desired outcomes.
• Advocates for needed services and entitlements; obtains additional resources; intervenes in crises; provides personal support.
• Provides patient and provider education.
• Maintains patients' records by creating detailed case notes; logging events and progress in a timely fashion.
• Consistently communicates patients' progress to referring provider.
• Prepares reports by collecting, analyzing, and summarizing treatment and results data and trends; compiling statistics.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Adhere to organization policy, procedures and the professional code of ethics.
• Other duties as assigned by supervisor

Qualifications and Skills

• Current, unrestricted, California RN license required.
• Minimum two years experience in clinical nursing, UR, case management, or discharge planning within the past five (5) years.
• Experience using electronic medical records is required.
• Bachelor’s degree in Nursing, Social Work or related field preferred.
• Experience and/or knowledge of National Committee for Quality Assurance (NCQA) requirements for Patient Centered Medical Home (PCMH) preferred.
• Advanced certification in Case Management preferred.
• Knowledge of community resources and counseling/social work practices with high risk populations.
• Experience working with persons in crisis, excellent conflict resolution skills.
• Excellent clinical documentation skills.
• Excellent written and verbal communication skills, ability to establish rapport.
• Ability to interact effectively with medical staff, clinic personnel, patients/families, and possess interpersonal skills that reflect a positive attitude and a sense of commitment.
• Excellent decision, problem solving, research and analytical skills.
• Ability to motivate others towards achieving goals.
• Ability to work independently with strong sense of focus, task-oriented, nonjudgmental, open personal qualities, clear sense of boundaries.
• A strong sense of and respect for confidentiality.
• Ability to work in a variety of settings with culturally-diverse families and communities with the ability to be culturally sensitive and appropriate.

​Job Type:
Full-time

Required Experience:
Case Management: 1 year

Required Language:
Spanish

Required license or certification:
Registered Nurse (RN)

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